FAQs

Below are questions I often get from my customers. Just click on a question to view the answer.

If these don’t answer your question, please don’t hesitate to reach out to me!

How do custom orders work?

Custom orders are very easy for you! Just place your order here for birthday invitations or here for birth announcements. On the ordering page, there are form fields to allow you to send me the information you want on your announcement or invitation.

Once you’ve placed your order and I have the information I need, I will get to work on your custom creation. I will provide one design comp for you to approve based on your theme or idea. Two rounds of revisions can be made after I send the design comp to you. A round of revisions works like this: you provide feedback or revisions you want made, and I makes those changes. That’s one round of revisions.

After one or two rounds of revisions, hopefully you will be happy with what I’ve created! If you’re not, additional revisions are extra. (Just so you know, I have never had a customer unhappy with a custom invitation or announcement. I always gets it right before the two rounds of revisions are up!) 🙂


Who owns the custom work you do?

Happy Little Monsters retains ownership of the design we create. You own your specific design with your child’s photo, name, and other information. You are free to do what you want with it. You can post it on Facebook, Instagram, etc. We only ask that you mention us in your post, if you’re happy with what we did! 🙂

Happy Little Monsters does retain the right to reuse the custom design we did for other customers, and place it on our online store. This is how we can offer custom work so cheaply. We use the custom work for new products in our store that other customers can purchase.


How long do custom orders take?

Custom birthday invitations and custom birth announcements take anywhere from 1-2 weeks for design time. Printing takes 3-4 days.

If you need something rushed, we can do it! Please see this page to place on order on Rush and to see Rush times.


Do you offer downloadable invitations & announcements?

Yes I do!! After a long time, I’ve decided to offer downloadable/printable invitations and announcements to my customers. Just order them like you would normally, and choose “Digital File Only” under the Product Options dropdown menu.


What’s the difference between custom & semi-custom?

Custom and semi-custom are both terms that refer to the type of design we provide and pertain to only invitations and announcements. A custom design means a design that is completely new and is not carried in our store. It is something we create for you.

A semi-custom design is something we carry in our store that we will change photos & information (name, dates, etc) on, but not the design itself. The majority of our invitations and announcements are semi-custom.


How are your t-shirts and onesies made?

Our t-shirts, onesies, and bibs are all done using direct-to-garmet printing. This type of printing applies specialized textile inks directly into the fibers of the clothing that is being printed. It uses similar technology to a home inkjet printer, but much fancier. 🙂


How well do your t-shirts and onesies hold-up over time?

Our t-shirts and onesies will remain just as bright and soft and won’t crack when properly cared for. Follow our guide below to avoid cracking or fading.

Guide to proper direct-to-garment printing care:

Washing: Wash inside out with cold water with similar colors using a gentle cycle

Ironing: If ironing is necessary, iron inside-out on the lowest setting

Drying: Tumble dry low or hang-dry

No-Nos: Avoid using bleach and do not dry clean.


What’s your turnaround time?

Turnaround time varies by the type of product. See below for the different turnaround times:

Custom Work

Normal design time = 1-2 weeks
RUSH design time = 4-6 days

Normal printing time (for paper products) = 3-4 days
RUSH printing time (for paper products) = 1-2 days

Semi-custom Work

Normal semi-custom design time = 4-5 days
RUSH semi-custom design time = 2-3 days

Normal printing time = 3-4 days
RUSH printing time = 1-2 days

T-Shirts & Clothing

Please note: T-shirts and clothing do not require any design time, so they are sent to printing within 1 business day. Therefore there is nothing to rush, except the printing:

Normal printing time = 3-5 days
RUSH printing time = 2-3 days